Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly invite you to purchase samples at our competitive sample pricing. This opportunity allows you to fully assess and experience our product's superior quality firsthand, ensuring your utmost satisfaction and confidence prior to committing to a larger order.
Q2. How soon can I get the samples?
A: Once payment is confirmed, we make it a priority to rapidly process your sample order. Samples are typically shipped and delivered within 3 to 7 working days, subject to your location and stock availability. This guarantees you receive them with unmatched speed and efficiency.
Q3. Can I track my order?
A: Certainly! After your order is dispatched, you will receive an email with a tracking number, allowing you to monitor your shipment's progress from start to finish. If you do not receive this email, please reach out to our sales team immediately for prompt assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer an extensive range of private labeling services, including options for custom logo and packaging design.
Our tailored packaging solutions are crafted to meet your specific branding needs and are available for a nominal fee. Engage with our sales team to discover these personalized customization opportunities and elevate your brand's visibility.
Q5. What is the lead time for production?
A: Once you confirm the samples in writing, production typically wraps up within 3 to 10 working days. We are dedicated to delivering with both precision and efficiency to meet your desired timeline and expectations.
Q6. What payment methods do you accept?
A: We happily accept a wide range of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options. For more information, please consult with our sales representative.
Q7. Do the products carry a warranty?
A: Absolutely! Enjoy complete peace of mind with our one-year limited warranty, protecting you against manufacturing defects from the date you receive your order. This ensures the reliability and satisfaction you deserve.
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