Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly welcome you to purchase samples and initiate a hands-on evaluation at the prevailing sample price. Dive into the experience of our excellent product quality firsthand and make an informed decision with confidence.
Q2. How soon can I get the samples?
A: Once payment is confirmed, we fast-track your sample order for immediate processing. Expect delivery within an impressive timeframe of 3 to 7 working days, contingent on your geographical location and stock levels.
Q3. Can I track my order?
A: Certainly! Once your order is dispatched, a tracking number will be promptly emailed to you, ensuring seamless monitoring of your shipment's journey. If you don't receive the email,
please contact our dedicated sales team, and we will provide you with swift and efficient assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer an array of private labeling services, such as bespoke logo and packaging design. Additionally,
we provide tailored packaging solutions to perfectly align with your branding aspirations, all available for a nominal fee. Contact our sales team for more information.
Q5. What is the lead time for production?
A: Typically, we complete production within a window of 3 to 10 working days after receiving your written approval for the samples. We are committed to aligning with and meeting your timeline.
Q6. What payment methods do you accept?
A: We embrace a wide spectrum of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options. For additional details, please consult with our sales representative.
Q7. Do the products carry a warranty?
A: Absolutely! Our products are endowed with a one-year limited warranty safeguarding against manufacturing defects, commencing from the day you receive your order, granting you peace of mind.
Q8. If there isn't the model we need from your website, what should we do?
A: Kindly email us with a comprehensive description and accompanying images of your requirements. Our dedicated R&D team is committed to monthly innovations, constantly developing new models to meet evolving needs.