Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly invite you to order samples for evaluation at the current sample price, ensuring your complete satisfaction before placing a larger order.
Q2. How soon can I get the samples?
A: Once payment is confirmed, sample orders are swiftly processed, and shipping typically takes between 3 to 7 working days, depending on your location and stock availability.
Q3. Can I track my order?
A: Certainly! You will receive an email with your tracking number once your order is dispatched. If you haven't received this email, feel free to contact our sales team for prompt assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, we offer a wide array of private labeling services including logo and packaging printing, along with customized packaging designs. These personalized services are available for a fee. For further details, please reach out to our sales representative.
Q5. What is the lead time for production?
A: Typically, production takes between 3 to 10 working days following your written confirmation of the samples.
Q6. What payment methods do you accept?
A: We gladly accept Paypal, TT Bank transfer, Western Union, and secure payment options. For more information, please consult our sales representative.
Q7. Do the products carry a warranty?
A: Yes! All our products are backed by a one-year limited warranty against manufacturing defects, effective from the date of receipt, ensuring peace of mind with your purchase.
Q8. If there isn't the model we need from your website, what should we do?
A: Please send us an email with a description and pictures of your desired model. We continuously research and develop new models monthly, some of which may not yet be featured on our website. We are eager to assist you.
Audited Supplier 
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