Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly invite you to experience the unparalleled excellence of our product line by purchasing samples at our current sample pricing.
Q2. How soon can I get the samples?
A: Once we receive your payment, we prioritize processing your sample order with the utmost urgency. We endeavor to expedite delivery, ensuring that samples typically reach you within 3 to 7 working days, as swiftly as possible, depending on your location and stock availability.
Q3. Can I track my order?
A: Certainly! After dispatch, you will receive an email containing a tracking number that allows you to monitor your shipment's journey at every stage. In the event that you do not receive this email, we encourage you to contact our dedicated sales team for immediate support, ensuring you are always fully informed and reassured.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer an extensive array of private labeling services, including custom logo and packaging design options. Our bespoke packaging solutions are meticulously tailored to meet your unique branding needs, available for a nominal fee, enhancing the distinctiveness and personalization of your order.
Q5. What is the lead time for production?
A: Once you've confirmed the samples in writing, we typically complete production within 3 to 10 working days.
Q6. What payment methods do you accept?
A: We are pleased to accept a diverse range of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options.
Q7. Do the products carry a warranty?
A: Absolutely! Enjoy the peace of mind that comes with our comprehensive one-year limited warranty, safeguarding against any manufacturing defects from the date of receipt. We are deeply committed to ensuring the reliability of our products and your complete satisfaction with your purchase of the Professional Wine Brix Refractometer, standing by you every step of the way.
Audited Supplier 
){kind=link}