Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly encourage you to acquire samples at our current sample pricing. This provides you with the perfect opportunity to thoroughly evaluate and appreciate the exceptional quality of our product firsthand, ensuring your utmost satisfaction and confidence before making a larger investment.
Q2. How soon can I get the samples?
A: Once payment is received, we prioritize the swift processing of your sample order. Samples are typically expedited and delivered within 3 to 7 working days, depending on your location and stock availability. This ensures they reach you with the utmost speed and efficiency, so you can begin your evaluation without delay.
Q3. Can I track my order?
A: Certainly! After dispatching your order, we will email you a tracking number, enabling you to follow your shipment's journey every step of the way. Should you not receive this email, please contact our dedicated sales team promptly for immediate assistance to ensure a seamless experience.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer a comprehensive range of private labeling services, including custom logo and packaging design options. Our bespoke packaging solutions are tailored to meet your unique branding needs and are available for a nominal fee.
Q5. What is the lead time for production?
A: Once you confirm the samples in writing, production typically concludes within 3 to 10 working days. We are committed to delivering with both efficiency and precision to meet your desired timeline and expectations, ensuring that your order is completed to the highest standards.
Q6. What payment methods do you accept?
A: We gladly accept a wide variety of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options. For further details, please consult with our knowledgeable sales representative who will guide you through the process.
Q7. Do the products carry a warranty?
A: Absolutely! Enjoy peace of mind with our one-year limited warranty, safeguarding against manufacturing defects from the date you receive your order. This ensures reliability and your complete satisfaction, allowing you to trust in the quality and durability of our products.
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