Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly welcome you to explore our products by ordering samples at the current sample rate, providing ample opportunity for a detailed evaluation before you commit to a larger order.
Q2. How soon can I get the samples?
A: Once your payment is confirmed, we ensure that your sample orders are processed with the utmost speed. The shipping duration is typically between 3 to 7 business days, subject to your geographical location and our stock status.
Q3. Can I track my order?
A: Certainly! We provide a tracking number via email as soon as your order ships. If you encounter any issues receiving this information, our sales team stands ready to offer immediate help.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed! We proudly offer comprehensive private labeling services, allowing for custom logo and packaging printing. Additionally, we provide tailor-made packaging designs for an additional fee. Contact our sales representative to explore the possibilities.
Q5. What is the lead time for production?
A: Typically, production spans 3 to 10 working days after you have formally approved the samples. We strive to meet your timelines with precision and efficiency.
Q6. What payment methods do you accept?
A: We are pleased to offer a variety of convenient payment options including PayPal, TT Bank transfer, Western Union, and other secure methods. For comprehensive guidance, please engage with our knowledgeable sales representative.
Q7. Do the products carry a warranty?
A: Yes, indeed! Our products are backed by a robust one-year limited warranty, safeguarding against manufacturing defects from the date of delivery, ensuring peace of mind with every purchase.
Q8. If there isn't the model we need from your website, what should we do?
A: Kindly send us an email detailing your requirements with descriptions and images. We are committed to innovation and expand our range with new models each month.
Audited Supplier 
){kind=link}