Q1. Can I buy samples before placing the order?
A: Absolutely! We wholeheartedly invite you to purchase samples at our current sample pricing. This gives you the perfect opportunity to meticulously evaluate and experience our product quality firsthand, ensuring your utmost satisfaction and confidence before committing to a larger investment.
Q2. How soon can I get the samples?
A: Upon receipt of payment, we prioritize the expedited processing of your sample order. Samples are typically fast-tracked and delivered within 3 to 7 working days, based on your location and stock availability. This rapid service ensures they reach you with maximum speed and efficiency.
Q3. Can I track my order?
A: Certainly! After your order is dispatched, we promptly email you a tracking number, empowering you to monitor your shipment's progress every step of the way. If you do not receive this email, please contact our sales team immediately for prompt assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We provide an extensive range of private labeling services, encompassing custom logo and packaging design options.
Our tailor-made packaging solutions are crafted to meet your distinct branding needs and are available for a nominal fee. Connect with our sales team to explore these personalized customization opportunities and elevate your brand's presence.
Q5. What is the lead time for production?
A: Once you confirm the samples in writing, production typically concludes within 3 to 10 working days. We are dedicated to delivering with both efficiency and precision to meet your desired timeline and expectations.
Q6. What payment methods do you accept?
A: We gladly accept a comprehensive array of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options. For further details, please consult with our sales representative.
Q7. Do the products carry a warranty?
A: Absolutely! Enjoy complete peace of mind with our one-year limited warranty, which safeguards against manufacturing defects from the date you receive your order. This ensures reliability and your total satisfaction.