Q1. Can I buy samples before placing the order?
A: Absolutely! You are warmly invited to purchase samples for assessment at the current sample pricing. This allows you to evaluate our exceptional products firsthand.
Q2. How soon can I get the samples?
A: Once payment is received, your sample orders will be promptly processed. Shipping typically takes 3 to 7 working days, contingent on your location and stock availability.
Q3. Can I track my order?
A: Certainly! You will receive an email containing your tracking number once your order is dispatched. Should you not receive this email, please reach out to our sales team, and they will assist you promptly.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, we offer a comprehensive range of private labeling services, including logo and packaging printing, as well as bespoke packaging designs. These services are available for an additional fee. For more information, please contact our sales representative.
Q5. What is the lead time for production?
A: Typically, production will take between 3 to 10 working days following your written confirmation of the samples. This ensures we meet your specifications perfectly.
Q6. What payment methods do you accept?
A: We accept a variety of payment methods including Paypal, TT Bank transfer, Western Union, and secure payments. For comprehensive details, kindly contact our sales representative.
Q7. Do the products carry a warranty?
A: Yes, indeed! Our products are backed by a one-year limited warranty against manufacturing defects, effective from the date you receive your purchase.
Q8. If there isn't the model we need from your website, what should we do?
A: Please send us an email with a description and accompanying pictures. We innovate and develop new models every month, and some may not yet be listed.
Audited Supplier 
){kind=link}