Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly invite you to experience our products firsthand by ordering samples. Take advantage of our current sample pricing for a comprehensive evaluation.
Q2. How soon can I get the samples?
A: Once payment is received, your sample orders will be diligently processed and shipped. Anticipate delivery in approximately 3 to 7 business days, contingent on your geographic location and stock availability.
Q3. Can I track my order?
A: Certainly! As soon as your order is dispatched, a tracking number will be sent to your email. If you do not receive it, our dedicated sales team is ready to assist you promptly.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed! We provide exceptional private labeling services, including custom logo and packaging printing. For those seeking tailor-made packaging designs, we offer this service for an additional fee. Please consult our sales representative for further details.
Q5. What is the lead time for production?
A: Our streamlined production process typically takes 3 to 10 working days after you have confirmed the samples in writing. Your satisfaction is our top priority.
Q6. What payment methods do you accept?
A: We are pleased to accept a wide array of payment methods, including Paypal, TT Bank transfer, Western Union, and secure payment options. For comprehensive details, please reach out to our sales representative.
Q7. Do the products carry a warranty?
A: Yes, indeed! We proudly offer a one-year limited warranty on our products, covering any manufacturing-related defects from the date of receipt, ensuring your peace of mind.
Q8. If there isn't the model we need from your website, what should we do?
A: Kindly email us with a detailed description and images. We are committed to continuous innovation and introduce new models every month to meet your needs.
Audited Supplier 
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