Q1. Can I buy samples before placing the order?
A: Absolutely! You are cordially invited to purchase samples for thorough evaluation at the standard sample price.
Q2. How soon can I get the samples?
A: Once payment is received, your sample orders will be processed promptly, with shipping taking approximately 3 to 7 working days, depending on your location and stock availability.
Q3. Can I track my order?
A: Absolutely! You will receive an email with your tracking number as soon as your order is shipped. Should you not receive this email, please reach out to our sales team, and we will promptly assist you.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed! We offer comprehensive private labeling services, including logo printing and packaging customization. Additionally, we provide bespoke packaging design services. These services are available for a fee. For further details, please contact our sales team.
Q5. What is the lead time for production?
A: Typically, production takes approximately 3 to 10 working days after you have confirmed the samples in writing.
Q6. What payment methods do you accept?
A: We gladly accept Paypal, TT Bank transfer, Western Union, and secure payment options. For more information, please contact our sales team.
Q7. Do the products carry a warranty?
A: Absolutely! All our products come with a one-year limited warranty covering manufacturing-related defects, effective from the day you receive your products.
Q8. If there isn't the model we need from your website, what should we do?
A: Please send us an email with the description and pictures. We actively research and develop new models every month, and some may not yet be listed on our website.
Audited Supplier 
){kind=link}