Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly encourage you to acquire samples at our current sample pricing. This allows you to thoroughly evaluate and appreciate our product quality firsthand, ensuring your utmost satisfaction and confidence before making a larger investment.
Q2. How soon can I get the samples?
A: Once your payment is received, we make it our mission to prioritize your sample order for swift processing. Typically, samples are expedited and delivered within 3 to 7 working days, contingent on your location and stock availability, ensuring they reach you with remarkable speed and efficiency.
Q3. Can I track my order?
A: Certainly! After dispatching your order, we will promptly email you a tracking number, granting you the ability to follow your shipment's journey every step of the way. If for any reason you do not receive this email, please contact our sales team without delay for immediate assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer a comprehensive range of private labeling services, including custom logo and packaging design options.
Our bespoke packaging solutions are tailored to meet your unique branding needs and are available for a nominal fee. Connect with our sales team to explore these personalized customization opportunities and enhance your brand's presence.
Q5. What is the lead time for production?
A: Once you confirm the samples in writing, production typically concludes within 3 to 10 working days. We are committed to delivering with both efficiency and precision to meet your desired timeline and expectations.
Q6. What payment methods do you accept?
A: We gladly accept a wide variety of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options. For further details, please consult with our sales representative.
Q7. Do the products carry a warranty?
A: Absolutely! Enjoy peace of mind with our one-year limited warranty, safeguarding against manufacturing defects from the date you receive your order. This warranty ensures reliability and guarantees your complete satisfaction with our products.
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