Q1. Can I buy samples before placing the order?
A: Absolutely! We wholeheartedly encourage you to purchase samples at our favorable sample pricing. This enables you to thoroughly evaluate our exceptional product quality firsthand, ensuring your complete satisfaction and confidence before committing to a larger investment.
Q2. How soon can I get the samples?
A: Once your payment is received, we prioritize the rapid processing of your sample order. Typically, samples are expedited and delivered within 3 to 7 working days, depending on your location and stock status. This ensures they reach you swiftly and efficiently.
Q3. Can I track my order?
A: Certainly! After your order is dispatched, we will send you an email with a tracking number, allowing you to monitor your shipment's progress at every stage. If you don't receive this email, please contact our sales team for immediate assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer an extensive suite of private labeling services, including custom logo and packaging design options.
Our bespoke packaging solutions are meticulously crafted to align with your unique branding requirements and are available for a nominal fee. Connect with our sales team to explore these personalized customization opportunities and elevate your brand's presence.
Q5. What is the lead time for production?
A: Once you confirm the samples in writing, production generally concludes within 3 to 10 working days. We are dedicated to delivering with both efficiency and precision to meet your desired timeline and expectations.
Q6. What payment methods do you accept?
A: We are pleased to accept a wide range of payment methods, including Paypal, TT Bank transfer, Western Union, and other secure options. For more detailed information, please consult with our sales representative.
Q7. Do the products carry a warranty?
A: Absolutely! Experience peace of mind with our one-year limited warranty, safeguarding against manufacturing defects starting from the date you receive your order. This ensures reliability and your complete satisfaction.
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