Q1. Can I buy samples before placing the order?
A: Absolutely! We warmly invite you to purchase samples for your thorough evaluation at the prevailing sample price. This way, you can experience our product quality firsthand.
Q2. How soon can I get the samples?
A: Once payment is received, we prioritize your sample order for immediate processing. Your samples are typically delivered within a swift 3 to 7 working days, depending on your location and stock availability, ensuring you receive them as quickly as possible.
Q3. Can I track my order?
A: Certainly! Once your order is dispatched, a tracking number will be emailed to you. This ensures you can monitor your shipment every step of the way. If you don't receive the email, please reach out to our sales team, and we'll provide you with prompt assistance.
Q4. Is it possible to print my own logo or graphics on the product and packaging?
A: Yes, indeed. We offer a range of private labeling services, including bespoke logo and packaging design. Furthermore,
we provide customized packaging solutions to meet your branding needs, all available for a nominal fee. Contact our sales team for more information.
Q5. What is the lead time for production?
A: Typically, production is completed within 3 to 10 working days after you have given written confirmation for the samples. We strive to meet your timeline with efficiency and precision.
Q6. What payment methods do you accept?
A: We accept a variety of payment options, including Paypal, TT Bank transfer, Western Union, and secure payment methods. For further details, please consult with our sales representative.
Q7. Do the products carry a warranty?
A: Absolutely! Our products are backed by a one-year limited warranty against manufacturing defects, commencing from the date you receive your order, offering you peace of mind.
Q8. If there isn't the model we need from your website, what should we do?
A: Kindly email us with a detailed description and images of your requirements. Our dedicated R&D team innovates monthly to accommodate new model developments, ensuring we can meet your specific needs.
Audited Supplier 
){kind=link}